By submitting an order, you agree to the following terms and conditions set forth by Northlight Communications. As a buyer, it is your responsibility to read and understand these policies. While we endeavor to keep all information current and accurate, Northlight Communications reserves the right to change any information and prices without prior notice. If you have any questions concerning the below Terms of Sale, we invite you to contact us.
Order Acceptance Policy
Your receipt of any form of order confirmation does not signify our acceptance of your order. Nor does it constitute confirmation of our offer to sell. Northlight Communications reserves the right, at any time after receipt of your order, and without prior notice, to supply less than the quantity ordered of any item. We may require additional verification or information before accepting any order.
The following are payment methods accepted by Northlight Communications. We do not accept CODs.
Money Orders and Personal/Corporate Checks
To pay via money order or check:
There may be some instances where demand for our products temporarily exceeds supply. We will accept orders for out-of-stock items to ensure that you will be the first to receive the item once it becomes available. If one or more items are not in stock when we receive your order, it will be automatically placed on back-order and shipped when the item is available. You may cancel a back-order at any time prior to shipping by contacting Customer Service at email@example.com.
If, for any reason, you are not pleased with your purchase, you may return the product(s) within thirty (30) days from the date of receipt for a full refund of the product price. Returned products must contain all of their original components and must be undamaged. A credit for the original purchase price will only be applied to your account once we have received the returned product(s) in satisfactory condition.
The customer is responsible for return postage; the original Shipping & Handling fees will not be refunded. Additionally, a 15% restocking fee may be applied at the discretion of Northlight Communications.
Northlight Communications has confidence in the quality of our products. If your product becomes defective within thirty (30) days from the date of receipt, you may return it for an immediate replacement. Defective items may be returned for a same-item exchange only.
If you would like to exchange a defective or damaged item, contact our Customer Service department at firstname.lastname@example.org
Sign2Me/ Northlight Communications is located in the state of Washington and is only obligated to collect 9.5% sales tax for delivery within that state. If you live outside of Washington, you are not required to pay sales tax. Northlight Communications reserves the right to decline any order for any reason.